Website: workoutable.com
App: Move by Workoutable
Company Name: Workoutable Ventures LLP
Company Address: PMC 61C, SREEJAGATH, MAVALAM PALLIMUKKU, PEYAD P.O. THIRUVANANTHAPURAM
At Workoutable Ventures LLP, we strive to provide you with the best fitness solutions and exceptional customer experiences through our website workoutable.com and our app, Move by Workoutable. We understand that sometimes situations may arise where you might need to request a refund, return, or money back. We're here to ensure a seamless process for such situations while upholding your satisfaction and trust in our products and services.
Refund Policy:
We proudly offer a 100% Money-Back Guarantee for a period of 30 days from the date of purchase for all our products and services available on workoutable.com and Move app. If you find that our offerings do not meet your expectations within this timeframe, you are eligible for a full refund.
To initiate a refund, please follow these steps:
- Contact our Customer Support team at arun@workoutable.com, specifying your order details and the reason for your refund request.
- Our team will review your request and respond within 2 business days to guide you through the process.
- Once approved, you will need to return any physical products, if applicable, to the provided address within 15 days of the refund approval.
- Upon receiving the returned product or verifying your eligibility for a digital product refund, we will process your refund within 7 business days.
Please note:
- Refunds will be issued using the original payment method.
- Any shipping or handling fees incurred during the purchase are non-refundable.
- Refunds for digital products will be granted upon verification of your usage.
Return Policy:
For physical products purchased through workoutable.com or Move app, we accept returns within 30 days of purchase if the product is damaged, defective, or if you received the wrong item. To initiate a return, please follow these steps:
- Contact our Customer Support team at arun@workoutable.com with your order details, a description of the issue, and any relevant photos.
- Our team will review your request and provide guidance on returning the product.
- Once the return is received and inspected, we will either send you a replacement or process a refund, as per your preference and product availability.
Money Back Guarantee for Move by Workoutable App:
The same 100% Money-Back Guarantee applies to our Move by Workoutable app. If you are unsatisfied with the app's features and services within 30 days of your subscription, you are eligible for a full refund.
To claim a refund for the Move app subscription, follow the steps outlined in the "Refund Policy" section above.
We are committed to providing you with a positive experience and addressing any concerns you may have. Should you have any questions or require assistance regarding refunds, returns, or our policies, please do not hesitate to reach out to our Customer Support team at arun@workoutable.com.
Thank you for choosing Workoutable Ventures LLP for your fitness journey.
Sincerely,
Arun Kumar T
Customer Support Team
Workoutable Ventures LLP